Milano & Grunloh Engineers, Inc. (“MG Engineers,” “we,” “us,” or “our”) is committed to protecting the privacy and security of information entrusted to us by our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.mgengineers.com or engage our professional services.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you contact us, submit an inquiry, apply for a position, or engage our services, we may collect:

  • Name, job title, and company or organization name
  • Mailing address, email address, and phone number
  • Details about your project or service request
  • Resumes, cover letters, and supporting materials submitted for career opportunities
  • Any other information you voluntarily provide in correspondence or through our contact form

b. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our web hosting platform or analytics tools, including:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited, time spent on pages, and referring URLs
  • Device type and operating system
  • Cookies and similar tracking technologies (see Section 6)

c. Professional and Project Information

In the course of providing civil engineering, surveying, construction management, and related professional services, we may collect technical, geographic, and project-related data, including site plans, survey data, contracts, permits, and communications necessary to perform our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, manage, and complete civil engineering, surveying, construction, and related professional services requested by you or your organization.
  • Communications: To respond to your inquiries, send project-related updates, and maintain our working relationship with clients and partners.
  • Business Operations: To prepare proposals, invoices, contracts, and other documentation required to conduct our business.
  • Recruitment: To evaluate applications and communicate with candidates for employment or internship opportunities.
  • Website Improvement: To understand how our website is used and make improvements to content, functionality, and user experience.
  • Legal Compliance: To meet our obligations under applicable law, professional licensing requirements, or regulatory directives, including those of the Illinois Department of Professional Regulation.
  • Safety and Security: To protect the rights, property, and safety of MG Engineers, our clients, and the public.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website, delivering services (e.g., surveying subconsultants, testing laboratories), or managing business functions, provided those parties agree to keep your information confidential.
  • Government and Regulatory Bodies: As required by law, regulation, or legal process, including submissions to IDOT, IEPA, USACE, local municipalities, or other governmental agencies in connection with permitted projects.
  • Professional Partners: With co-consultants, contractors, or project partners as necessary to complete a project scope for which you have engaged us, subject to appropriate confidentiality obligations.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality protections.
  • Protection of Rights: When we believe disclosure is necessary to protect the safety of any person, enforce our agreements, or respond to a legal claim.

4. Professional Confidentiality

As licensed professional engineers and land surveyors in the State of Illinois, our personnel are bound by ethical obligations that include maintaining the confidentiality of client information obtained in the course of professional engagements. Project data, site plans, proprietary processes, and sensitive business information shared with us in connection with our services are treated as confidential and are not disclosed beyond what is necessary to complete the work or required by law.

5. Data Retention

We retain personal information and project records for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal, professional licensing, and regulatory retention requirements. Engineering and survey records may be retained for extended periods in accordance with Illinois professional practice standards and applicable statutes of limitations. When information is no longer needed, we take reasonable steps to securely destroy or de-identify it.

6. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance functionality and improve user experience. Cookies are small data files placed on your device. You may configure your browser to refuse cookies or alert you when cookies are being sent; however, doing so may affect certain features of our website. We do not use cookies for targeted advertising purposes. Our website does not currently respond to “Do Not Track” signals.

7. Third-Party Links

Our website may contain links to third-party websites, including governmental agencies, professional associations, and partner organizations. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or practices.

8. Children’s Privacy

Our website and services are directed toward business clients, governmental entities, and adult members of the public seeking professional engineering services. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will take prompt steps to delete it.

9. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect the information in our care against unauthorized access, disclosure, alteration, or destruction. These measures include secure file storage, access controls, and staff awareness of confidentiality obligations. While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Choices and Rights

You may contact us at any time to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate information;
  • Request that we stop sending you non-essential communications; or
  • Ask questions about how your information is handled.

Illinois residents may have additional rights under the Illinois Personal Information Protection Act (PIPA) and related statutes. We will respond to verifiable requests within a reasonable timeframe. Note that certain information may need to be retained to comply with legal obligations or to complete ongoing professional services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this document. We encourage you to review this Policy periodically. Continued use of our website or services after any changes become effective constitutes acceptance of the revised Policy.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising under this Policy shall be subject to the jurisdiction of the courts located in Effingham County, Illinois.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Milano & Grunloh Engineers, Inc.
114 W. Washington Ave.
Effingham, IL 62401
Phone: (217) 347-7262
Email: mgengineers@mgengineers.com